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Business Analyst Resume Template

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Nadia Coleman
Senior Business Analyst
Atlanta, GA · nadia.coleman@example.com · +1 (404) 555-0138
Profile

Business analyst with six years translating payments and healthcare operations into requirements, BPMN flows and Jira delivery. Led 42 stakeholder workshops, reduced claims rework 38%, and shipped 19 releases across 3 regulated platforms.

Experience
Senior Business Analyst · Summit Health Plans2022Present
  • Own requirements traceability for 9 claims workflows, keeping 420 user stories aligned to CMS rules across 4 product squads.
  • Lead 18 executive workshops per quarter, resolving payment policy conflicts 3 weeks before sprint commitment.
Business Analyst · Riverbend Insurance20202022
  • Built a BRD and FRD package for 3 policy admin modules, moving 160 requirements into delivery in 7 weeks.
  • Reduced UAT cycle time 41% by replacing 280 spreadsheet test cases with traced Azure DevOps scenarios.
Associate Business Analyst · Harbor Supply Co.20182020
  • Delivered 22 Lucidchart process maps for supply chain planners, trimming purchase order exceptions 18% across 5 warehouses.
  • Automated weekly SQL validation for 48 inventory fields, finding 230 data issues before ERP migration.
Education
B.S. Information Systems
Georgia State University
20142018
Skills
Requirements & Artefacts: requirements elicitation, BRD, FRD, user stories, acceptance criteria, traceability matrix
Process Modelling: BPMN, UML, as-is / to-be, swimlane diagrams, use cases

Business analyst resumes fail when they say "gathered requirements" and stop. That sentence hides the only evidence a screener cares about: who you elicited from, which artefacts you owned, and what shipped. The score on this page is real proof-engine output, not a marketing number.

What recruiters screen for

Why most business analysts don't get the call

Elicitation, not note-taking

"Gathered requirements" is the weakest sentence on most BA resumes. A screener wants proof that you elicited decisions from named stakeholders, not that you sat in meetings and transcribed what product already knew.

Artefacts have to be named

BRD, FRD, user stories, acceptance criteria and traceability matrix are not interchangeable. Naming the artefact tells a reviewer where you sat between strategy, product and delivery, and whether engineers could build from your work.

Process modelling is a real filter

BPMN, UML, swimlanes and as-is / to-be flows separate process analysis from vague coordination. Jira, Confluence, Visio, Lucidchart and SQL validation show the work survived outside a workshop deck.

Domain depth changes the conversation

Payments, healthcare claims, insurance and supply chain all have different rules. Stakeholder count, stakeholder seniority and certifications such as CBAP, ECBA or PMI-PBA give the screener a way to judge transferability.

From example to your resume

Use the pattern, not the fictional story.

01

Keep the hierarchy

Preserve the clear section order and plain-text contact details.

02

Replace every claim

Swap in your own scope, metrics, tools, and outcomes—never borrowed achievements.

03

Run the proof again

Open Studio and watch the score respond to the evidence in your version.

ATS keywords

What the keyword filter is looking for

Applicant tracking systems match on literal strings. Spell each term the way the job posting spells it and group related skills so people and parsers can recover the context.

Requirements & artefacts
requirements elicitationBRDFRDfunctional requirementsuser storiesacceptance criteriatraceability matrixUAT
Process modelling
BPMNUMLprocess modellingas-is / to-beuse casesswimlane diagrambusiness process mapping
Tools & delivery
JiraConfluenceVisioLucidchartAzure DevOpsSQLAgileScrum
Domains & certifications
paymentshealthcare claimsinsurancesupply chainCBAPECBAPMI-PBAIIBA
Notes on the template

Why each choice was made

Why the artefacts are explicit

A BA resume with no BRD, FRD, stories or acceptance criteria leaves the reviewer guessing what you actually owned. The template names each artefact because parsers and delivery managers both read those strings literally.

Why stakeholder numbers show up early

Business analysis is partly force applied through other people. Workshop counts, executive audiences and squad counts prove elicitation scope better than another line saying cross-functional communication.

Why SQL appears as validation, not identity

This is not a data analyst template. SQL is included because BAs often validate system behaviour, migration rules and report outputs, but the centre of the page is requirements, process and delivery control.

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