Talk to the person behind ATSPrep.
Bug reports, confusing scores, source corrections, and partnership questions are all welcome.
Last updated July 26, 2026
Include the browser and device you used when reporting a technical problem.
Billing and refunds
Questions about ATSPrep Pro Monthly ($5 a month) or the ATSPrep Pro 6-month pass ($24 once)? Email support@atsprep.com from the address you paid with. We give a full refund within 7 days of your first payment on either plan, no questions asked. You can cancel the monthly plan anytime from your account page. Payments are processed by Polar, our merchant of record. See the Terms and Pricing.
Review us
A public review on Trustpilot, good or bad, helps other job seekers decide. It takes a minute.
Good reasons to get in touch
- A resume import or PDF export did not work as expected.
- A Review note is incorrect or unfair for your type of work.
- A factual claim or source on the website needs correction.
- You have a privacy request or question about local data.
- You have a billing, cancellation or refund question about ATSPrep Pro.
- You represent a university, bootcamp, career service, or nonprofit.
What to include
- The page you were on, what you expected and what happened.
- For a file problem: PDF or Word, how many pages, and the app that made it.
- For a score you disagree with: the bullet and the note.
Corrections to sourced claims
Every ATS claim on this site links to the vendor's own docs. If a link is dead or the docs have changed, send us the page and the link.
Before sending a resume
No need to send your full resume. If you share an example, remove your contact details first.